More sustainable. Less expensive. Wider reach. Technology that’s finally fit for genuine global connection. No wonder virtual is all the rage as we switch online for learning, presentations, meetings, conferences and even socials. But are we ready to embrace the promise of this brave new world?

If you’ve attended or, indeed, run any type of ‘ videoconference’ you’ll know they can be, ahem, challenging. Not being in the same room is tricky. The tendency to hide video and show up only in chat (if at all) doesn’t help. Neither does death by PowerPoint. Compounded by a lack of training, experience and confidence (of host and participant), it can add up to a pretty dismal affair.